A & L Sales

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

Legal Notice
All notices from A & L Sales to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to A & L Sales shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:

Delivery shall be deemed to have been made by You to A & L Sales five (5) days after the date sent.

Copyright
All content appearing on this Web site is the property of:

A & L Sales

Copyright © 2012 A & L Sales. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2012 A & L Sales. All rights reserved.

Trademarks
All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by A & L Sales. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of A & L Sales or any third party, except as expressly granted herein.

Use Of Site
This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. A & L Sales and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if A & L Sales believes that customer conduct violates applicable law or is harmful to the interests of A & L Sales and its subsidiaries.

Privacy Policy
A & L Sales use of personal information that you may submit to A & L Sales through this Web site is governed by the A & L Sales Privacy Policy.

We are fully committed to protecting your privacy. We use the information we collect to enhance your shopping experience at our web site. We do not distribute your personal information to outside parties. If you no longer wish to receive any emails or special offers from us, reply to any message we send to you with REMOVE in the subject.

Why do we collect information about you?

In order to process an order, we need to know your name, e-mail address, shipping address, credit card number, and expiration date. This information allows us to process and ship your order, while keeping you up to date of your order status via email.

We may also use the information we collect to notify you about important changes to the Web site, new services, and special offers we think youll be interested in. If you would rather not receive this information, just reply to any email you receive from us with the word REMOVE in the subject.

How do we protect your personal information?

When you place orders or access your account information, we offer our secure server. Secure Sockets Layer (SSL) encrypts all information you enter before it travels over the Internet to us.

What are cookies?

Cookies are of small bits of information that are stored on your computers hard drive, by your browser. No personal information is stored in our cookies. We use them because they allow us to offer you more features and functionality. For example, they enable us to store products in your shopping cart from one visit to another.

Most Web browsers, by default, accept cookies, but you can usually change a setting in your browser to prevent their use. Even if your browser is set to prevent the use of cookies, you can still shop at our web site, place items in your shopping cart, and purchase them.

Will we distribute your personal information to outside parties?

We will not distribute your personal information to other organizations.

Shipping & Delivery
What are the shipping rates?
Our web site automatically computes and displays shipping charges whenever you place an item in your shopping basket. For each order placed, we charge a flat per order rate. All items will be charged at the per item rate.

Additional Shipping Details
- Items are usually shipped within 48 hours after your order is placed.
- Please note our warehouses do not ship on weekends and we do not offer Saturday, Sunday or holiday delivery.
- Tracking information provided when available, usually within 24 hours of shipment.
Whats Included?
- You must provide us with a valid bill to and ship to phone number when placing your order, as most carriers will need to schedule the delivery with you.
Shipping Times

Most of our orders are shipped within 24-48 hours. Tracking information is e-mailed within 24 hours of shipment. Most of our orders arrive within 3 - 4 business days. For larger items, Please allow up to 15 business days for your item to arrive.

We do not ship on Saturday, Sunday or holidays. Please allow an additional 24 to 48 hours for weekend orders.

Do you ship internationally?

We can only ship or bill to addresses in the United States. We are currently unable to ship or bill to addresses outside of the U.S. Due to shipper restrictions, we cannot deliver to APOs, FPOs, or U.S. Territories.

Order Tracking

Has my order shipped?

We e-mail tracking numbers on all orders usually within 24 to 48 hours of shipment. Our estimated delivery time is 3 to 10 business days following shipment.

Can I track my order?

We e-mail tracking numbers on all orders usually within 24 hours of shipment. Along with the tracking number, we provide a link to the carriers Web page to assist in your tracking.

My order never arrived?

If you have received a tracking number and your order never arrived in accordance to the shipping carriers estimated delivery date, please contact us here Contact Us and we will assist you in locating your order.

If you have not received a tracking number:
Has it been 15 business days since your order was confirmed?

NO : Please wait the 15 business day period prior to contacting us.
YES : Please contact us here Contact Us

An item is missing from my order?

Most of our products are shipped from a central warehouse. However, there are times that orders contain products that are shipped from multiple warehouses.

If you believe that an item is missing from your shipment:
- If you believe that we shipped and charged your credit card and a product is missing, please contact us here Contact Us.
I received a product missing parts

If you have received a product with missing parts, please contact us here Contact Us.

I received the wrong product

If you have received the wrong product, please contact us here Contact Us.

Billing & Payment

What payment methods do you offer?
When will my credit card be charged?
We will not bill you until your products are actually shipped.

How do I use a coupon?
If available, to redeem a coupon, paste or type the coupon code in the "Coupon Code" box located on the checkout page. You will to click the Recalculate button for the coupon to take effect. Some coupons have certain restrictions. Please look at the web page with the coupon for more information.
Do I have to pay sales tax?
We charge 6.5% sales tax for orders shipped to Florida only. Sales tax is automatically computed at time of checkout on both product(s) and shipping costs.

I need a copy of my receipt/invoice.
Immediately after submitting your order, we display your invoice/receipt. Please print this invoice/receipt out for your records. In addition, we also e-mail you a copy of your invoice/receipt. If you need a copy of your invoice/receipt, please contact us here Contact Us.

Sales Tax
A & L Sales charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.

Warranties
The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. A & L Sales makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. A & L Sales SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL A & L Sales BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

-- OR Depending on State --

The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by A & L Sales.

The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. A & L Sales is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not A & L Sales.

The inclusion of material on this server does not imply any endorsement by A & L Sales, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although A & L Sales tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.

Return Policy
Return Policy

You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). A & L Sales reserves the right to change its payment procedures at any time without prior notice to you.

We proudly stands behind the quality brand name products that we sell. You may return any unopened merchandise in its original condition within 30* days of receiving your order. We will refund the total sales amount, less a 20% restocking fee and the original shipping charges. The merchandise must also be in new condition, packed in its original manufacturers box and include all original packaging material, original manuals and any accessories that came with the item.

Note: A Return Authorization (RA) is required prior to shipping your package back to us. We will only refund shipping costs and waive the restocking fee if the return is a result of our error. You can contact us here Contact Us.

Any claims for damaged items or discrepancies (for example: missing items in your order) must be submitted to our Customer Service Department within 3 business days after delivery. You must notify Customer Service by either e-mail or telephone. We will not be responsible for, nor issue a refund, if notified after (3) business days.

If the return is the result of our error, we will arrange to have the item picked up via UPS and returned to our warehouse. We will issue a complete refund including the original shipping costs.

Items that are returned more than 30 days after delivery, are in unsellable condition, are missing parts, or returned to us without authorization will be charged an additional restocking fee at our discretion.

If a package is returned to our warehouse undelivered for any reason by our shipping carrier, and you do not wish to have the package reshipped to you, we will refund the total sales amount, less a 20% restocking fee and the original shipping charges.

* - For camcorders, digital cameras, computers and portable audio/video devices, there is a 14-day return policy. All other above conditions apply.

No Exchanges

Due to our changing inventory, we cannot accept exchanges. If you have an item that you wish to return for another item, simply return the item to our warehouse for a refund and then visit our website to purchase the new item that you want.

How to Return An item

1. Complete the Return Form- The Return Form needs to be filled out completely and signed before we process your return. Using this form, tell us why you are returning the item in as much detail as possible. Upon receipt of this form, we will issue an RA# for the return.

2. Packing your return- Place the item in its original packaging with all documents, manuals, parts and accessories. Wrap your item carefully in a box with a copy of your order form and return form. Please clearly write your RA # on the outside of your box.

3. Shipping your return- If the reason for your return is not our fault, the buyer bears all shipping costs. We recommend that you ship us your returned item only via UPS or FEDEX to ensure proper tracking of your product.

4. Receipt of your item- We will send you an e-mail to notify you that your return has been processed and your account credited. You should expect a refund in the same form of payment originally used for purchase within 7-14 business days of our receiving your return.

Returns & Exchanges

What is the Your Return Policy?

Our Return Policy at a Glance

· Most products may be returned or exchanged within 30 days of your product's shipping date. For camcorders, digital cameras, computers and portable audio/video devices, there is a 14-day return policy.

· We will refund the total sales amount, less a 20% restocking fee and the original shipping charges. We will only refund shipping costs and waive the restocking fee if the return is a result of our error.

· The merchandise must also be in new condition, packed in its original manufacturers box and include all original packaging material, original manuals and any accessories that came with the item.

· After 30 days (14 days for camcorders, digital cameras, computers and portable audio/video devices), please contact the manufacturer directly.

· All returns must include a Return Merchandise Authorization Number (RMA#). Please contact customer service here Contact Us to obtain an RMA#.

PLEASE NOTE: RMA#'s will only be issued for qualified returns meeting our return policies.

· Items must be in original packaging, in as-new condition with the packing slip, all warranty cards, manuals and accessories.

· Please allow approximately 7-14 business days for your return to be processed once it has arrived at the warehouse.

When will my credit appear on my account?

If you have not received your credit within the allotted time, please contact us here Contact Us.

Credit Time Table

- RETURNS - Please allow 7-14 business days after our warehouse receives your package for a refund to be processed to your credit card. For orders paid with an electronic check, we will mail a refund check via First Class Mail within 7-14 business days.

- This time does not include the time it takes for the item to be returned to our warehouse or the time involved to process a claim.

Miscellaneous
VOID WHERE PROHIBITED:
Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. A & L Sales and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of A & L Sales shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and A & L Sales with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and A & L Sales with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by A & L Sales. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.

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The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

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